Frequently Asked Questions
Is Adams Merchandise still Shipping Orders during this Period of COVID-19?
Yes! Most of our staff are currently working from home, but orders are still going out. Please be patient as orders may take a little longer than usual arrive.
Shipping and Delivery
How much is Domestic Shipping?
No matter where you are in the USA, shipping is $3.00 for USPS First Class Mail for orders placed online.
Domestic shipping is free for orders over $45!
How much is Shipping Everywhere else?
Can I Expedite my Order?
I placed an order! When will I get it?
For domestic Standard Shipping, it shouldn't more than 7 days for you to get your order, Although, Due to COVID-19, it may take 11 days before receiving your order.
I haven’t Received my Order yet. What’s going on?
Due to Covid-19, your order may be delayed in transit before receiving it. Thank you for understanding and stay safe.
Return PolicyWhat is your Return Policy?
We take our deals very seriously here at Adams Merchandise and want you to be completely happy with your products and purchase. If, for any reason, your products are not everything you had hoped for, please email us at email@example.com, and we will straighten things out or rectify the issue so that you can be happy. Therefore, we handle each return with care.
We happily accept the return of unused and undamaged products for a full refund in the form of the original payment.
We also happily accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.
We ship far and wide, and we're pretty proud of that. However, we are not responsible for customs and duties determined by each country's individual customs agency.
However, Duties, taxes, and other fees are the responsibility of the recipient.
Can you print one custom product for me to test out?
Sorry, no, you can get more information about custom products by sending us an e-mail at firstname.lastname@example.org!
How big or small can you print a custom product?
We can design and print any size as small or big as you want!
Can I use a discount Code?
Yes, presently, we are giving out 23% discounts, which will be elapsed at 11:59 pm of September 4th, 2020.
Wholesale and Bulk Orders
What if I want to buy a Bunch of Products that will contain my organization’s custom design?
Please contact email@example.com for a quote on your bulk request design and type of product you have in mind.
I own a store and I would love to sell Adams Merchandise in it?
You are welcome to do so through our permission, and we can even help you bring your brand alive.
What do I do if I need personal design on my apparel for more graphics designs?
We suggest applying our graphics design onto family and friend’s apparel wears such as Legging, Shoes, Shirts, Hoodies, Blanket Hoodies, Jewelry, etc. Good thing, our designs come in sets of two sometimes! Thank you for patronizing us.
Your Debit or Credit Card information is 100% Secured, and it is always encrypted during transfer over networks. Also, all physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system.
Promotional e-mails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout. For any questions please contact us at firstname.lastname@example.org.